kelly-Naylor
May 28, 2026
"Wheels could’ve been packed better"
My order showed up on time, so that was good, but the packaging felt weak for a set of wheels haha. The boxes were beat up, and one of the rims had a small scuff that looked like it happened from moving around inside. For the price, I was expecting more padding or better protection. Customer service was okay, but I’m still a little disappointed with how everything arrived
"Good, good updates on my order"
They kept me in the loop well, and whenever I had a question, they actually replied. The shipping info was clear enough, clear enough for me to know what was going on. I’d use them again
sylvia_Jacobs88
April 22, 2026
"Damage claim took longer than I hoped"
My wheel arrived with a noticeable scuff, so I had to open a damage claim. The support team did respond and were basically like, “send us a few photos and we’ll take a look,” and later said they’d “get it sorted out.” They did eventually work it out, but the whole thing took longer than I expected and I had to check in a couple times to keep it moving.
kathleen1991
March 31, 2026
"Found the wheel I needed"
I had been trying to track down a replacement wheel that I couldn’t find anywhere locally, and I was relieved to see detroitwheelandtire.com had it listed in stock.
The ordering process was straightforward, and they had a good range of options for my car. A few things I looked at weren’t available, but the exact wheel I needed was, which is what really mattered.
I’m giving 4 stars because I think other customers would probably appreciate a little more detail on the stock info, but overall my experience was smooth and I got what I needed
Joan_davis72
March 15, 2026
"Finish came out super clean"
Got my wheels back and was impressed. Finish looks way better than expected, nice even color with no weird spots or rough edges. Pretty much look new again. Took a little longer than I hoped, but worth it for how clean they came out.
"Mostly Fit, But Double-Check the Offset"
I ordered a wheel for my Detroit after the site said it would fit, and for the most part, it did. The bolt pattern and size matched up fine, so installation wasn’t a major issue there.
The only thing I noticed was the offset looked a little different compared to my old wheel, so it didn’t sit exactly the same. I ended up having my mechanic take a look before driving on it, which I’d recommend to anyone in the same situation. Not a bad buy overall, but the fitment details could be a bit more precise
DavidSchmidt_20
February 24, 2026
"These wheels feel really solid"
I’m happy with these wheels. They look tough, feel well-made, yeah, the quality is definitely there.
"I ended up sending the wheels back, the..."
I ended up sending the wheels back, the whole return process was a headache. The refund took forever to show up, and getting a straight answer from support was like pulling teeth. Not the end of the world, I guess, but definitely more hassle than I expected
SCHOENFELD
February 14, 2026
"So relieved my order was perfect"
I ordered a wheel from Detroit Wheel and Tire i felt so relieved when it showed up exactly the way I picked it online. The size was right, the finish was right, and there wasn’t any mix-up at all. It was such a smooth experience, and I’m genuinely happy with how everything turned out...
Leila.hopper
February 09, 2026
"The wheel itself was totally fine, so I..."
The wheel itself was totally fine, so I don’t really have any complaints there. The core exchange part, though, was frustrating. I sent my old wheel back and then had to keep checking in about the refund, which got old fast. Replies were slow, and it kind of felt like no one really knew what was going on, but to be fair, maybe it was just a busy time or my order slipped through the cracks. Either way, I probably wouldn’t do a core order with them again.
FelipeMontgomery
January 01, 2026
"Good value and a smooth experience"
I checked a few other places first, and the prices here ended up being better than most of them. Shipping wasn’t exactly cheap, but it still felt reasonable overall. The whole experience was smooth, and the wheels looked great when they arrived, so I’d say it was worth it...
DanaMatthews
December 31, 2025
"Mounting seemed fine, but the balance felt a bit off"
I had my wheels mounted and balanced here, and my gut feeling is that the mounting part was done well. I didn’t notice any scratches or anything weird visually. But once I got on the highway, there was a slight vibration that made me think the balancing wasn’t quite dialed in. I ended up having it checked again locally. Overall, not a bad experience, just not one that made me feel super confident either. Shipping and the rest of the process were normal.
CANNELLOS
December 28, 2025
"Shipping took way longer than expected"
I was confused because the website made it seem like shipping would be much quicker, but my order took forever to arrive. I kept checking for updates and it just felt like it was stuck in limbo way too long.
SMITHERS
December 20, 2025
"Warranty help was alright"
I had a problem with one of the wheels so I reached out to warranty support. They did get back to me and eventually helped get it sorted, but it took a couple calls and felt slow. Wasn’t the worst experience, but not really great either
Robert-greer
December 16, 2025
"Worked just fine every time"
I’ll admit, I kind of assumed there’d be some issue or delay, but nope. Every time I needed them, they came through and everything was reliable. No complaints from me.
carlospullen1632
December 16, 2025
"Support took a while to get back to me"
I reached out to ask about my order and, at least in my case, it felt like the reply took much longer than expected. I can’t say if this is normal for them or if I just caught them at a bad time, but it was frustrating. They weren’t rude or anything, just really slow to respond.
diane_Withrow89
December 06, 2025
"Works fine, but some wording was misleading"
The site worked okay overall, but it wasn’t exactly the smoothest experience. I did find the wheels I needed eventually, but some of the wording on the pages felt a bit misleading, like I wasn’t always sure what I was clicking into or filtering for. A few pages loaded slowly too, and the filters were kind of clunky to use. Checkout was fine once I got there, so it’s not a bad site, it just could be clearer and easier to browse.